Fault Finding & Repairs

Tripping breakers, dead circuits, flickering lights and burning smells. We find the actual cause with proper testing and fix it for a price agreed before the repair starts.

Upfront pricing -
Lifetime workmanship warranty*  -
We show up on time
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What our customers say
what's included

Everything the job covers

No vague line items. Here's exactly what you get when you book this service.

Systematic fault diagnosis

Proper circuit testing to find the real cause, not a guess and a patch.

Clear explanation

We show you what failed, why, and what it takes to fix it properly.

Fixed price repair

The repair cost is agreed before we start, and it doesn't change without notice.

Safety check of the circuit

The affected circuit is tested end to end so the fault isn't hiding elsewhere.

Lifetime workmanship warranty*

Every repair backed by our warranty*, so it stays fixed.

Pricing guidance

Fixed price, agreed upfront

Every diagnosis and repair is quoted with a fixed price agreed before any work proceeds. Your exact price depends on:

  • The nature and location of the fault
  • Access to wiring and fittings
  • Parts needed for the repair
Get a free quote
No work starts until the price is agreed
Common jobs

What we're usually called for

Tripping breaker diagnosis

Isolating the appliance, fitting or wiring fault that keeps cutting your power.

Dead powerpoint circuits

Tracing why half the house suddenly has no power.

Burning smell callouts

Urgent investigation of hot points, melted fittings and that electrical smell.

Flickering light fixes

Finding loose connections before they become fire risks.

Water damage assessment

Checking and repairing circuits after leaks and storms.

Aging wiring repairs

Repairing or replacing deteriorated sections in older homes.

By the numbers

Built on doing it right

100%
Licensed & insured work
Lifetime
Workmanship warranty*
24/7
Emergency callouts
Same Day
Service available
Good to know

Frequently asked questions

My breaker keeps tripping. What should I do?

Repeated tripping means something is genuinely wrong, a faulty appliance, moisture, or damaged wiring. Don't just keep resetting it. We isolate the circuit, test each segment, and fix the actual cause.

I can smell burning near a powerpoint. Is it urgent?

Treat it as urgent. Turn off the circuit at the switchboard if you can identify it and call us. Burning smells usually mean an overheating connection, which is a genuine fire risk.

Do you do emergency callouts?

Yes. We run 24/7 emergency callouts across the Southern Gold Coast and Northern NSW for faults that can't wait, like no power, burning smells or exposed wiring.

How do you find a fault without pulling my house apart?

We use circuit testing and process of elimination rather than guesswork, so most faults are located within the first hour. You get a fixed repair price before we fix anything.

Why choose Photon

Four promises we put in writing

What sets us apart isn't a slogan, it's how every single job runs from start to finish.

Punctuality

1. We show up when we say we will

If we have an unforeseen delay you'll hear from us before the scheduled time, not after. And if we're late without warning, we take $50 off** your bill. Your time matters as much as ours.

Clean, compliant electrical work by Photon Electrical & Air across the Tweed and Gold Coast
Upfront pricing

2. No work starts until the price is agreed

You'll know exactly what the job costs before we begin. When the work is complete, the bill won't change without notice. No surprises, no padded invoices, no awkward conversations at the end.

Residential electrical work by Photon Electrical & Air on the Southern Gold Coast
Workmanship

3. Lifetime warranty* on everything we do

In the unlikely event our work isn't up to standard, we'll rectify it at no cost to you. We stand behind every installation because we build it to last, not just to pass.

Photon Electrical & Air, Gold Coast electrician and air conditioning specialist
Cleanliness

4. We leave your home cleaner than we found it

No dust, no offcuts, no mess left behind. Your premises will be left as clean or cleaner than before the work started. It's your home, and we treat it that way.

Licensed electrical installation by Photon Electrical & Air in Coolangatta

Ready for a fixed, upfront quote?

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